All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web Operational
90 days ago
99.98 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
PBX Portal ? Operational
90 days ago
99.95 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
TELAIR Account ? Operational
Desktop Application ? Operational
90 days ago
100.0 % uptime
Today
Email ? Operational
90 days ago
99.98 % uptime
Today
Voice Operational
90 days ago
99.97 % uptime
Today
Outbound calling Operational
90 days ago
99.95 % uptime
Today
Inbound calling Operational
90 days ago
99.95 % uptime
Today
Messaging (SMS/MMS) ? Operational
90 days ago
99.95 % uptime
Today
AI Voice Agents ? Operational
90 days ago
100.0 % uptime
Today
AI Transcription and Sentiment Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 16, 2025

No incidents reported today.

Sep 15, 2025
Issues in our Toronto Data Center
Postmortem - Read details
Sep 15, 22:11 EDT
Resolved - While we continue to monitor for the next 24 hours, we can confirm no connecvity issues reported from our Toronto Data center, in which we can resolve this issue.

All services are online 100% and responding well.

We will post an RFO (Reason for Outage) on this incodent page within 24 hours.
Sep 15, 12:54 EDT
Update - Continuing to monitor for stability. Additional and final sync expected to occur around 12:30PM EST should no connectivity issues be detected before then. Updates to follow.
Sep 15, 11:55 EDT
Update - Some connectivity still reporting as intermittent. Updates to follow...
Sep 15, 11:21 EDT
Monitoring - All services restored and mitigated. We are monitoring all services. Updates to follow...
Sep 15, 11:00 EDT
Update - Services are recovering across our backup regions. Some client in the Toronto region still may experience intermittent issues as services continue to restore. Once services restore back into the primary and an ROE provided by our Datacenter provider, we will share in this incident.
Sep 15, 09:49 EDT
Update - Some services have already mitigated. Awaiting mitigation in regions CA1 and CA2 for TRITON series systems. Updates to follow...
Sep 15, 08:33 EDT
Update - We are continuing to work on a fix for this issue.
Sep 15, 07:37 EDT
Identified - Network issues are reported from the Data Center providers, and they have reported work has already begun. No ETA, updates to follow...
Sep 15, 06:59 EDT
Investigating - We are aware that many services are currently unavailable and are working with out Data Center provider.
Sep 15, 06:51 EDT
Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

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