All services in the region affected has been fully restored. RFO can be available in 3-4 business days upon request.
Posted Nov 29, 2023 - 17:19 EST
Update
Services are almost fully restored. All affected regions should be resolved within 5-15 minutes. We are continuing to monitor.
Posted Nov 29, 2023 - 17:13 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 29, 2023 - 14:44 EST
Monitoring
Services have restored elsewhere in the region successfully. We can confirm seeing traffic flowing through normally. We are continuing to monitor the situation.
Posted Nov 29, 2023 - 14:36 EST
Investigating
We are working with our datacenter partner to assist and resolve.
Posted Nov 29, 2023 - 14:32 EST
This incident affected: Voice (Outbound calling, Inbound calling).