Incoming TF issue

Incident Report for TELAIR Status Page

Resolved

This incident has been resolved.

Posted May 24, 2023 - 13:10 EDT

Monitoring

TELAIR has been advised by this vendor their network has stabilized. With successful calls observed, we will continue to monitor.

Posted May 24, 2023 - 09:34 EDT

Update

TELAIR teams remain escalated with this vendor to bring about stable calling. Updates will be provided as available.

Posted May 23, 2023 - 21:34 EDT

Investigating

TELAIR teams are currently investigating a vendor incident where Canada originated traffic towards Toll Free numbers may not complete as expected.

Posted May 23, 2023 - 17:00 EDT

This incident affected: Voice (Inbound calling).